Juan Ramirez

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Activity overview

Latest activity by Juan Ramirez
  • Juan Ramirez created an article,

    Best Practices for Surge Protection Devices

    Environment: Rise series  Ethernet Surge Protection part #  7412009-001Note: Unit must be connected to earth ground Best Practices: The purpose of this section is to provide recommendations regar...

  • Juan Ramirez created an article,

    Rise | How to Add to Milestone VMS

    Environment: Rise1 Rise2 Rise3 XProtect Essential Procedure: Open management application  Click on the Plus next to "Advanced Configuration" for sub menu Right-click on "Hardware Devices" and se...

  • Juan Ramirez created an article,

    Costar Utility | Where can I download Costar Utility software

    Environment:  CostarHD.com website  Costar Utility software  Purpose: Scan camera on a network Update firmware  Procedure: Go to our website https://costarhd.com/ If you have not registered to...

  • Juan Ramirez created an article,

    Rise | How to schedule a Reboot

    Environment:  Rise Series  Action Engine menu Sync to an NTP Server Procedure: Note: Confirm your sync to an NTP Server, if none is available you can sync to pc for a one-time reboot. Login to t...

  • Juan Ramirez created an article,

    3432-xxxx | How to view and zoom with ONVIF Protocol

    Environment:  OCTIMA  3432-xxxx ODM (ONVIF Device manager) Click here to download software Purpose: With the ODM software, you can be to zoom in and out as you view the live video.  Procedure: O...

  • Juan Ramirez created an article,

    Helios | How to initialize live on the web page

    Environment:  Helios 3960HD 3960SD Internet Explorer (IE) 8 or Higher. Microsoft ActiveX Note: The Helios Web Interface works with Internet Explorer (IE) 8 or higher Microsoft ActiveX® is require...

  • Juan Ramirez created an article,

    Octima | ActiveX plugin install

    Environment: 3432-2000 3432-3000 3432-4000 IE browser only  Purpose: The ActiveX plugin has to be installed in order to display the live video from the IE web page. Logging Into the Web Interfa...

  • Juan Ramirez created an article,

    3432-xxxx | How to Program Presets

    Environment: 3432-2000 3432-3000 3432-4000 Procedure: Log on to the camera web page.Note: Click on the Control Panel icon if the preset tab is not seen Make your field view adjustment by Zooming...

  • Juan Ramirez created an article,

    3432-xxxx | How to Rotate the Live Image

    Environment: 3432-3000 3432-4000 Procedure: Log into the camera web page Select "Setup" Select "Image" then "Image" from the submenu. Select "Image Enhancement" Dropdown arrow Select from the Im...

  • Juan Ramirez created an article,

    Opticore | How to Update firmware

    Environment: Rise1 Rise2 Rise3 Opticore software v2.0.0.2  Procedure: Log into Opticore software Click on Firmware> Manage Packages Click on Add Select the firmware you want to add to the "Manag...