Hung Phan
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Activity overview
Latest activity by Hung Phan-
Hung Phan created an article,
Rise 3: How to Enable Analog Video Output
Issue: The Analog output from the Rise 3 NDAA camera is off by default and requires enabling via the Advanced Settings Menu. Resolution: 1. Log into the camera's Web Interface 2. Under the Med...
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Hung Phan created an article,
Rise 3 NDAA: Encoder Management Feature
Issue: Rise 3 NDAA has resources restrictions as there are more features involved with the new camera. Thus all Encoders have been limited to load balancing. In order to configure each Encoder t...
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Hung Phan created an article,
Rise 1: Milestone Integration Video Loss Issue
Issue: Milestone Integration with Rise 1 can experience video loss every minute due to an issue with the RTSP keep-alive setting and its default RTSP configurations. This issue occurs when in a m...
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Hung Phan created an article,
Octima Series 3432-4000 NDAA
The Octima Series Model 3433-4000 is now NDAA. Please visit the Product Page here for more details: Octima 3430 Series
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Hung Phan created an article,
Notice Regarding Log4J Vulnerability
CostarHD Products are not susceptible to the recently discovered Apache Log4J vulnerability.
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Hung Phan created an article,
Digifort Rise 2 Integration - PTZ Issue Failure
Issue: Rise 2 fails to PTZ when added to Digifort System Resolution Steps: 1. Update camera to v1.61.7766+ Release 2. Delete camera from Digifort System 3. Re-add CostaHD camera to Digifort Syste...
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Hung Phan created an article,
Tech Alert: Genetec Rise 2 v1.6.1 Integration | Iris Functions are Reversed
Issue: Genetec Integration with Rise 2 v1.6.1 has reversed the Iris functions for Open and Close. Summary: We recently made changes to our camera to follow the Onvif standards for Iris control fu...
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Hung Phan created an article,
Rise NDAA v2.0.1390 - has been Released!!!
Please go to our CostarHD Website to learn more about the Newly Release Rise NDAA camera products. www.costarhd.com
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Hung Phan created an article,
CostarHD 4220-1000-02 Integration CVI5000-0048 Best Practices
Environment: CV5000-0048 v4.2.xxx+CostarHD 4220-1000-02 v1.60.7486 Issue Description: Video streams from the CVI Keyboard Monitor and HDMI Output to a Monitor are inconsistent/unstable/choppy. ...
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Hung Phan created an article,
How to Configure Action Engine for Scheduled Presets
Use the following steps to configure the Action Engine to trigger presets on a scheduled time period: 1. Open a Web Browser to the camera and log in. 2. Browse to the Action Engine Menu and Selec...